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Bussiness Etiquette and People Skills: Discover the Power of Modern Manners

  • Mon, July 26, 2010
  • 40Plus of Greater Washington

Monday Morning Speaker:  Nancy R. Mitchell

BUSINESS ETIQUETTE AND PEOPLE SKILLS: DISCOVER THE POWER OF MODERN MANNERS

Presented by Nancy R. Mitchell,  Owner and manager of The Etiquette Advocate

Speaker Website:   http://etiquetteadvocate.com/

Did you know that 85% of your success in business is based on your people skills? Your attitude and behavior toward others are as important as your resume, experience, training and technical abilities. Employers and clients look for the human qualities that make the difference in business relationships: courtesy, respect, trust, and perception of reliability.

Etiquette skills are the underlying foundation of good relationships, and good relationships translate to business success.  Improve your etiquette skills and not only will you outclass the competition, but you will watch your self confidence soar. Whether you are re-entering the job force, looking to move up the ladder, or eager to jumpstart a sagging career, etiquette skills are a powerful addition to your business toolkit.


BIO:

Nancy R. Mitchell is a nationally recognized etiquette and protocol consultant and trainer with more than 30 years of experience in the field.  Currently, she is an adjunct faculty member at The George Washington University, where she developed and teaches protocol courses in the School of Business and the Career Center, and at Stratford University, Falls Church, VA. She serves also as protocol and special events consultant to the Library of Congress, the world’s largest library and cultural center.

For 23 years, Mitchell was director of special events and protocol at the Library of Congress where she and her staff were responsible for planning and managing over 400 events each year.  She coordinated the institution’s major special events, visits of heads of state and other distinguished visitors, galas, conferences and meetings.  As the Library’s chief protocol advisor, Mitchell served as liaison to the White House, U.S Department of State, the Congress, the Supreme Court and other government agencies, embassies, academia and corporations.

Mitchell owns and manages The Etiquette Advocate, a firm providing etiquette and protocol training to corporations, non-profit organizations, government agencies, embassies, universities, the travel and hospitality industry and individuals.  She is an etiquette columnist for Experience.com, etiquette consultant to Engaged! magazine, and technical reviewer of Wedding Etiquette for Dummies (Wiley Publishing, 2009); has been featured on ABC Good Morning America, Fox News and National Public Radio, and is quoted on matters of etiquette and protocol by CNN, ABC Nightline, The New York Times, The Washington Post, the Washington Business Journal, the Associated Press and Washingtonian Magazine.

She is co-owner and founding partner of the firm, Protocol Partners-Washington Center for Protocol, and is a member of the Protocol and Diplomacy International Protocol Officers Association.

P.O. Box 5454,

Washington, D.C. 20016

(301) 320-8055

http://www.linkedin.com/in/nancyrmitchell

Empowering Experienced Professionals for Successful Career Transitions

1627 K Street, NW, Suite 300
 Washington, DC 20006
Phone: 202-387-1582

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